10 free sample questions from a bank of 422, with the correct answers and explanations. No signup required — start practising right now.
1Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Use Dynamics 365 AI for Sales.
Does the solution meet the goal?
Yes
No
Answer: B
2You are a Dynamics 365 administrator.
A sales manager changes the target goal for a salesperson from $26,000.00 to $20,000.00. However, the currency symbol changes from $ to ֲ£. Other managers are not experiencing this issue.
You need to fix the currency symbol for the sales manager.
What should you change?
the default currency in personal options
the currencies in settings
the currency display option in system settings
the current format in personal options
Answer: A
3You modify the default form for salespeople in Dynamics 365 Sales. A US Citizen column has a type option of Yes or No.
The salespeople require a country/region column to appear only if the US Citizen column is set to No.
You need to enable the column to appear when the condition is met.
What should you configure?
business process flow
column with type as Choices
column with type as Calculated
business rule
Answer: D
4A company uses Dynamics 365 Sales with Microsoft Exchange and server-side synchronization.
All users have approved mailboxes. Some users report that emails will not send.
You need to resolve the issue.
What should you do?
Disable impersonation mode.
Add the email address to the email profile.
Turn on automatic tracking.
Test and enable the mailboxes.
Answer: D
5DRAG DROP
-
A company is using Dynamics 365 Sales Premium with LinkedIn Sales Navigator.
You must configure the following process steps:
• Set up a meeting and notify the manager if a quote is sent for over a million dollars.
• Enable the salesperson to view LinkedIn customer profiles and manually add info to records without leaving the view.
• Ensure that the sequence is added to existing quotes.
You need to enforce this process.
Which feature should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
6HOTSPOT
-
You are consulting for a company that is installing Microsoft Power BI to work with a Dynamics 365 Sales application.
The administrator must configure each required option to successfully integrate the Sales Analytics template for use in Dynamics 365 Sales.
You need to identify which option to select.
Which option should you use? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
7A quote is accepted by a customer. A salesperson creates an order from the quote. The customer contacts the salesperson to request a repeat of the same order.
The salesperson wants to create another order from the same quote.
You need to create the order.
What should you do?
Create the order from the quote because it is in a Closed status.
Revise the quote and create the order from Draft status.
Create the order from the quote because it is in a Won status.
Revise the quote and create the order from the Active status.
Answer: C
8A company uses Dynamics 365 Sales.
A user cannot find the option to view activities in the Kanban view or rearrange the activities.
You need to make the Kanban view available to the user.
What should you do?
Add the user to the correct security role.
Create a new system view.
Add the control to the Activity table.
Instruct the user to create a personal view.
Answer: C
9DRAG DROP
-
A company is evaluating Dynamics 365 Sales licenses.
The sales manager wants the following features:
• knowledge management
• sequence designer
• predictive forecasting
You need to recommend sales plans that provide the full feature capabilities in the most cost-effective manner.
Which sales plans should you recommend? To answer, drag the appropriate sales plans to the correct features. Each sales plan may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
10A sales manager creates a view for leads in the manager’s region. The view displays only 25 records per page.
The sales manager wants the view to display 100 records per page.
You need to recommend a solution for the sales manager.
What should you recommend?