10 free sample questions from a bank of 285, with the correct answers and explanations. No signup required — start practising right now.
1Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)
Software allocations
Software models
Foundation data
Software contracts
Software entitlements
Answer:
2Which of the following are true of plugins? (Choose two.)
Plugins can be disabled or deactivated when no longer in use.
Plugins can be activated by default in the base ServiceNow system.
When a plugin is active you cannot hide its functionality.
Plugins are stand-alone and do not depend on other plugins being activated.
Plugins are software components that provide specific features and functionalities.
Answer:
3When receiving software related to a purchase order in ServiceNow, which data point is mandatory?
Serial Number
Assigned To
Cost
License key
Asset Tag
Answer: E
4Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)
Expand and collapse tree links
List of all publishers
Software model compliance icons
Filter products
Compliance toggle switch
List of all publishers out of compliance
Answer:
5Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:
Mapping Assist
Transform Map
Reconciliation Map
Discovery Map
Answer: B
6In which stage of the ServiceNow Implementation Methodology (SIM) is the purpose to define processes and requirements for engagement and finalize delivery plan and user stories?
Transition
Close
Create
Prepare
Initiate
All of the above
Answer: D
7What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?
inference percent
product results
software model
model bundles
Answer: A
8Which statements are true in regards to ServiceNow’s Client Software Distribution (CSD) functionality? (Choose two.)
Removes software daily utilizing a scheduled job.
ServiceNow does not have Client Software Distribution.
The first stage in the CSD process flow is configuration.
CSD can automatically distribute and reclaim software without a license for Orchestration.
Answer:
9Which of the following SAM roles has permission to grant a user the script writing capability?
discover_admin
sam_admin
sam_developer
asset
Answer: C
10Within the Capability Blueprint there are 4 tiers identified. Which tier is identified as Tier 1?