10 free sample questions from a bank of 277, with the correct answers and explanations. No signup required — start practising right now.
1An HR Admin without the System Admin role can do what? (Choose three.)
Grant roles to users or groups
Modify the HR Administration > Properties
Reset user passwords
Create HR Criteria
Configure business rules
Add users to groups
Answer:
2What role is required, at a minimum, to view confidential HR Profile data?
HR Admin [sn_hr_core.admin]
HR Basic [sn_hr_core.basic]
LE Admin [sn_hr_le.admin]
HR Manager [sn_hr_core.manager]
Answer: B
3If both the Knowledge Base and the KB article have no "Can Read" User Criteria, what role is required to read the article?
HR Basic [sn_hr_core.basic]
HR Manager [sn_hr_core.manager]
No role is needed
HR Admin [sn_hr_core.admin]
Answer: C
4Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?
a digital signature
a picture of the signature that is added to the document
a digital key
a digital certificate
Answer: B
5What role needs to be removed from the Admin role at go live to prevent the System Admin from being able to see HR Profile information?
HR Manager [sn_hr_core.manager]
HR Agent [sn_hr_core.agent]
Core Admin [sn_core.admin]
HR Admin [sn_hr_core.admin]
Answer: D
6If you select Data Type Numeric Scale on the Assessment Metric (Survey Question) form there is a Scale definition field made visible.
What does it mean to select High for the Scale definition?
It means a high score is bad
It means a high score is good
There is no option for Scale definition
There is no option for High
Answer: B
7In which Application Scope is the Lifecycle Events table contained?
Human Resources: Core
Human Resources: Lifecycle Events
Human Resources: Integrations
Human Resources: Service Portal
Answer: B
8What settings define and track cross-scope access to applications?
Access Controls
Restricted Caller Access
Access Restrictions
Business Rules
Answer: B
9What determines which Knowledge bases, Knowledge articles, and Service Catalog Items an employee can view?
Filters
User Groups
HR Criteria
User Criteria
Answer: D
10The Template field referenced on the HR Service record is used to do what?
Populate fields on the HR Case record
Filter who can access the HR Service
Create pre-configured responses HR professionals can use
Make the HR Service accessible on the Employee Service Center