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CIS-EM — Free Practice Questions

10 free sample questions from a bank of 169, with the correct answers and explanations. No signup required — start practising right now.

1When creating an alert management rule, where would you specify a workflow to resolve a given condition?
  • From the Remediation tab
  • From the Actions tab
  • From the Launcher tab
  • In the Related Links section
Answer: B
2What feature would you use to trigger a workflow or automatically generate tasks via templates?
  • Event rules
  • Task rules
  • Alert management rules
  • Alert correlation rules
Answer: C
3By default, when are idle alerts are closed?
  • After 7 days
  • After 14 days
  • After 30 days
  • Never
Answer: A
4What is used to correctly bind an alert to an application?
  • Correlation rules
  • Workflows
  • Classifiers
  • CI identification rules
Answer: D
5If you wanted to create a quick response alert rule to open an Ask Jeeves search on the description of the alert, where would it configured?
  • Launch Applications
  • Remediation Workflows
  • Remediation SubFlows
  • Operator Workspace
Answer: C
6Where would you find the Priority Breakdown for an Alert?
  • Under the More Information section
  • Under the Activities section
  • Under the History section
  • Under the CI Problems section
Answer: A
7Where does an operator give feedback on an automated alert grouping?
  • Feedback attribute on the virtual alert record
  • Feedback attribute on the child alert record
  • Feedback attribute on the event record
  • Feedback attribute on the alert record
  • Dropdown box on the alert group record
Answer: C
8In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?
  • No correlation rules have been defined
  • No event management rules have been defined
  • Application services are not operational
  • No CMDB is configured
  • The alert correlation property that enables grouping is set to false
Answer: E
9The additional information field is a JSON string that gives more information about an event. An example of a supported JSON string is:
  • {"CPU":100}
  • {"CPU":100,’Status":3}
  • {"CPU":"100","Status":3}
  • {"CPU":"100"}
Answer: D
10In order for SNMP trap notifications to appear in ServiceNow as events, what option must be enabled in the required MID server?
  • MID SNMP trap listener
  • SNMP event manager module for MID
  • Event collector MID server extension
  • SNMP agent for MID
Answer: A

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