10 free sample questions from a bank of 177, with the correct answers and explanations. No signup required — start practising right now.
1Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
Smart Card
OAuth
form-based
Kerberos
Answer: B
2Which function of the Cisco IM and Presence high availability solution is true?
When the server has been restored to a normal state, user sessions remain on the backup server.
When an event takes place, the end user sessions are not moved from the failed server to the backup.
When the server has been restored, the server automatically fails back.
When a high availability event takes place, the end user sessions are moved from the failed server to the backup.
Answer: D
3An administrator must implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?
Block all numbers that start with 999.
Allow calls to the international operator only.
Permit calls only to specific domestic long-distance area codes.
Allow calls to international operators and conference rooms only.
Answer: C
4An administrator is troubleshooting an issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press “0”. However, the callers can leave messages for users when they get a user’s mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the caller’s keypresses? (Choose two.)
Cisco UCM CallManager Traces
Cisco UCM CDR Records
Cisco Unity Connection Packet Capture
Cisco Unity Connection Media (Wave) Traces
Cisco Unity Connection Remote Port status Monitor
Answer: C, E
5Refer to the exhibit. An administrator is configuring a Cisco Unity Express call handler. One of the options will transfer calls off-system to Cisco UCME. The administrator wants the transfer to finish while the transfer target is ringing. Which transfer-mode command completes the configuration?
blind bye-also
attended
semi-attended
blind refer
Answer: C
6Refer to the exhibit. A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played. Which two actions must the engineer take to resolve the issue? (Choose two.)
Rerecord AAWelcome.wav.
Change the trigger number.
Change the welcome prompt setting.
Increase the number of sessions on the aa2 application.
Change the language setting on the prompt.
Answer: A, E
7Refer to the exhibit. The associated directory number is configured with Call Forward All to voicemail in Cisco UCM. When users call the directory number, they hear the opening greeting. Which action should be taken to correct this issue?
Modify the Calling Number to 3005.
Modify the Call Forward All to the voicemail pilot.
Modify the Dialed Number condition from “Equals” to “In”.
Modify the rule to a Forward Routing Rule.
Answer: A
8Refer to the exhibit. A collaboration engineer restored a failed primary node of an active/standby IM and Presence subcluster. The engineer notices that user fallback to the primary node has not occurred. Which action resolves this issue?
Reboot the primary node.
Set the Keep-Alive (Heartbeat) Interval to 15.
Modify the Client Re-Login Limits.
Wait for the primary node to establish 30 minutes of uptime.
Answer: D
9The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6. Desktop clients are working, but mobile clients are not displaying persistent chats. Which configuration is necessary to enable the Jabber persistent chat feature on mobile devices?
add the true line to the Jabber configuration file that is used by mobile devices
add "Enable_Persistent_Chat" in the "Cisco Support Field" on the Jabber for mobile device configuration page on Cisco UCM
add the false line to the Jabber configuration file that is used by all Jabber devices
while logged into IM and Presence server Administration, go to "Messaging", then "Settings", and check the checkbox for the "Enable persistent chat for mobile" field
Answer: C
10Refer to the exhibit. User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and how does it get resolved?
The user credentials are incorrect; ask the user to change the credentials.
The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.
Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.
The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server.