10 free sample questions from a bank of 854, with the correct answers and explanations. No signup required — start practising right now.
1A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?
The pickup rollers
The corona wire
The document feeder
The drum assembly
Answer: C
2Which of the following is an advantage of using a hybrid cloud instead of a public cloud?
Ability to reduce management overhead
Ability to use cross-platform virtualization
Ability to meet data residency requirements
Ability to leverage IaaS and PaaS
Answer: C
3A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)
Run a BIOS update.
Swap out the RAM.
Disable NTP in the OS.
Repair the backup power source.
Replace the CMOS battery.
Install a surge protector.
Answer: D, E
4A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?
VLAN
Lease
Reservation
Exclusion
Answer: C
5A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?
The device needs to be restarted.
The battery may be swelling and needs inspection.
The cable is failing and needs to be replaced.
The charging port is dirty or damaged
Answer: D
6Which of the following servers is used to collect data and information about events from a network-connected host?
DNS
Mail
Print
Syslog
Answer: D
7A technician observes slow startup times on a laptop. Which of the following is most likely causing the issue?
HDD
RAM
NIC
BIOS
Answer: A
8A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the following should a technician do first?
Perform a hard restart.
Replace the battery.
Inspect the USB-C port for damage.
Run diagnostics on the digitizer.
Answer: C
9A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?
SATA drive connections
Liquid cooling
Modular power supply
Wireless NIC
Answer: C
10A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?